on hold

I've been put on hold

and I can't speak with anyone yet

I've got urgent business

and it makes me really upset

so I called this number

to move the process along

but somehow everything

is turning out wrong

the music on hold

is grating to my ears

I wish there were

something else to hear

I wish someone

will answer this line soon

I've been on hold

this whole damn afternoon

please please answer

let me know you're out there

don't leave me here waiting

I need to know someone cares

I'm biting my nails

I worry all day through

and the only person who can help

is you

so someone, answer the phone

and ease my troubled mind

help me get things right

don't leave me behind

I do my best

and I do what I am told

so be a pal

don't leave me on hold